Student IT Help

eFundi password+

IMPORTANT

eFundi / Student password expiry
Please note that some login problems occur because your student/eFundi password may have expired. Your student/eFundi password expires every three months.

UPDATE PASSWORD

Change or update your password
To change or update your password, go to:
https://password.nwu.ac.za

CONTACT DETAILS

Change your contact details on eFundi
Visit https://efundi.nwu.ac.za
On the main page (before logging in), click Change Contact Details and follow the on-screen steps.

SUPPORT

Technical problems?
For technical issues related to eFundi, Wi-Fi, residence network, or if you are unable to update or change your password, please log a ticket on the NWU Support Portal:
https://support.nwu.ac.za
A technician will contact you as soon as possible.

Microsoft Office 365+

What is Office 365?
NWU students can access Microsoft Office 365 for free while registered. This includes Word, Excel, PowerPoint, and OneNote using your <studentnumber>@mynwu.ac.za email address and NWU password.

How will Microsoft Office 365 benefit me?
You receive an Office 365 A1 licence, which provides free online and downloadable Office apps while you are a registered NWU student. The software can be installed on up to three devices (laptop, tablet, smartphone) and can be used offline.

How can I access Microsoft Office 365 on my laptop?

Go to https://portal.office.com
Sign in with your <studentnumber>@mynwu.ac.za email address and NWU password
Click Install Office
Select Office 365 apps
Run the setup file and follow the prompts
Open Office and sign in when prompted

Desktop download size: ±1GB (minimum 4GB free space required)

How can I download Microsoft Office 365 on a tablet or cellphone?

Open the Play Store or App Store
Download the Word, Excel, PowerPoint, and OneDrive apps
Sign in using your <studentnumber>@mynwu.ac.za email address and NWU password

Mobile package size: ±300MB (±500MB for multiple apps)

Requirements: Android 6.0+ | iOS 12.0+

Frequently Asked Questions (FAQs)

Will my account stay active if I deregister?
Only registered NWU students have access.

Which licence do students receive?
Office 365 A1 licence.

Minimum system requirements:
View system requirements

Where can I find training material?
Enrolled NWU students can sign up for free Office 365 training in Word, Excel, and PowerPoint using their @mynwu.ac.za email address.

Need help?
Contact the NWU IT Helpdesk or log a request via eFundi.

WiFi setup+